Lead, Client Impact & Product Innovation

About the role

BRAC International is seeking a senior leader to drive impact measurement, product innovation and ESG reporting across its microfinance subsidiaries. The Lead will shape strategy, provide technical guidance and ensure that services remain inclusive, scalable and client‑centric, especially for women, youth and low‑income populations.

Key responsibilities

• Develop and steer the overall strategy for Impact Management & Measurement (IMM), product innovation and ESG reporting in collaboration with senior management and country teams.
• Design and oversee research and project management for IMM activities, including the annual 60 Decibels Lean Data Report and Dropout Surveys.
• Align product innovation initiatives with BRAC’s holistic goals and ensure quality implementation across all subsidiaries.
• Provide technical support to micro‑finance entities, fostering synergies between micro‑finance and other development programmes.
• Lead or supervise the creation of standardized client insights that inform poverty outreach, household wellbeing and quality of life.

Required profile

• Proven experience in impact measurement, product innovation and ESG reporting, preferably within micro‑finance or development sectors.
• Strong strategic thinking and ability to work with senior leadership across multiple countries.
• Excellent communication skills to convey complex findings to diverse stakeholders.

Required skills