Offloading & Issuing Specialist – Warehouse Operations

About the role

The Offloading & Issuing Specialist will manage end‑to‑end warehouse receiving and issuing processes in Kisumu, ensuring accurate inventory control and compliance with operational standards. This role is pivotal for smooth inbound and outbound flows, supporting both internal teams and external customers.

Key responsibilities

• Verify delivery documents against received goods, inspect for damages or shortages, and guide safe stacking in designated storage locations.
• Prepare goods for dispatch based on valid outbound instructions, confirm driver/vehicle details, store original documents for manual orders, and collect customer signatures for self‑pickup.
• Operate the Warehouse Management System (WMS) for daily workflows and perform supplementary entries for manual orders after system recovery.
• Handle physical put‑away and system updates for customer returns, following specific procedures for different return types.

Required profile

• College degree or higher.
• Minimum three years of relevant experience in a warehouse or logistics environment.
• Strong sense of responsibility, attention to detail, and compliance awareness.
• Effective cross‑functional communication skills and good physical fitness for peak‑season workload.

Required skills

• Proficiency with Warehouse Management System (WMS).
• Ability to operate smart terminals and basic computer applications.