Operations Manager – Logistics

About the role

Amazon Logistics is seeking an Operations Manager to drive productivity, quality, and scalability across the Westlands region. You will lead a team that delivers tens of thousands of products daily, ensuring we meet our customer promises through efficient route management and stakeholder coordination.

Key responsibilities

• Set and communicate strategy and performance goals, maximizing route productivity through training, analysis, and feedback.
• Partner with the AMZL Delivery Station (UTR) management team to establish and maintain quality control standards.
• Identify and lead process‑improvement initiatives using Lean tools.
• Coordinate cross‑functional tasks, track progress, and ensure alignment of goals.
• Plan and forecast performance, resolve problems, and manage multiple complex projects simultaneously.
• Gather, manipulate, and analyze data to provide insights and recommendations for supply‑chain optimization.
• Implement improvements to the transportation network for flexible and efficient product delivery.
• Ensure compliance with safety, building security, and loss‑prevention procedures.

Required profile

• Bachelor’s degree or equivalent.
• 3+ years of employee and performance management experience.
• 7+ years of professional experience in operations or logistics.
• Ability to work flexible schedules, including weekends, nights, and holidays.
• Fluent in written and spoken English.

Required skills

• Lean tools
• Data analysis

What we offer

• Opportunity to work for a globally recognized brand.
• Dynamic environment with fast‑paced growth.
• Competitive benefits and career development pathways.