Payroll Supervisor

About the role

Cigna Healthcare, a division of The Cigna Group, is looking for a Payroll Supervisor who will deliver a high-quality payroll service for Kenya and other payroll areas assigned. The role manages day-to-day payroll and benefits administration with limited manager supervision, keeps the process compliant with legislation, and oversees a remote team of junior payroll support staff.

Key responsibilities

• Manage day-to-day payroll and benefits administration so payments are timely and accurate, with limited manager supervision.
• Keep up to date with payroll legislation and compliance, explain changes to junior team members and liaise with third-party payroll and benefits providers so reports and returns reach authorities on time.
• Ensure payroll and benefits are administered and authorised in line with process control policies.
• Build relationships with Finance, HR and other stakeholders and act as first point of contact for employee payroll and benefits queries.
• Assess the effectiveness of the payroll and benefits process and recommend improvements, including setting up new processes.
• Maintain employee data on HR and leave/absence systems and support invoice sign-off, tracking and payment.
• Administer employee benefits such as pensions, banks and insurance, ensuring accurate deductions and regular reporting to third parties.
• Calculate statutory payments, statutory documents and other manual calculations, and assist in training new and existing employees.
• Manage a remote team of junior payroll support employees.

Required profile

• At least 8 years of experience in a payroll-focused environment.
• Strong knowledge of Kenya payroll and benefits, with interest in expanding expertise across multiple countries.
• Enjoys working in an international, often remote setting and collaborates well in a global team.
• High accuracy, attention to detail, curiosity and ability to adapt to change.
• Clear communication, independent organisation and prioritisation of workload.

Required skills

• Solid Excel skills.
• Word and PowerPoint knowledge is an advantage.
• Workday experience is a plus.