Pharmacy Assistant

About the role

Career Directions Limited (CDL) is hiring a full-time Pharmacy Assistant in the Nairobi area. The assistant prepares medications for dispensing, manages stock, supports the cashier and provides customer service, working under the supervision of the supervising pharmacist.

Key responsibilities

• Prepare medications for dispensing as directed by the supervising pharmacist, process prescriptions accurately and refer clinical queries and medication counseling to them, while keeping patient confidentiality.
• Receive, inspect and inbound pharmaceutical stock, verify deliveries against purchase orders and invoices, store medicines properly, count injection stock daily and report discrepancies.
• Monitor stock levels and alert the pharmacist to low-stock, expired or near-expiry items; help keep shelves organized and inventory records accurate.
• Assist the cashier with daily sales reconciliation, verify sales records against receipts and cash, and report discrepancies.
• Deliver courteous, professional customer service, answer general enquiries, direct patients needing pharmaceutical advice to the pharmacist, and provide accurate English/Swahili translation.

Required profile

• Minimum certificate in Pharmacy or a related healthcare field from a recognized institution.
• At least 1 year of experience in a pharmacy, hospital or healthcare setting is an added advantage.
• Good verbal and written communication in English and Kiswahili, and strong customer service and teamwork skills.
• Willingness to work in shifts and follow pharmacy SOPs under supervision.

Required skills

• Working knowledge of Google Sheets or Microsoft Excel for inventory tracking and reporting.
• Basic knowledge of pharmacy operations, inventory management and pharmacy management and billing systems is an added advantage.
• Familiarity with digital health tools is an added advantage.