Product Engineering Lead

About the role

Agencify is seeking a Product Engineering Lead to drive technical execution and bridge business priorities with engineering delivery. Reporting to the Head of Growth & Operations, the role works closely with product, QA, support, sales and customer success teams to ensure reliable insurer and agent journeys.

Key responsibilities

• Set technical direction on design, implementation and integration while reviewing critical decisions and code quality.
• Act as the escalation point for complex production and delivery issues and mentor engineers.
• Own sprint planning, execution tracking, reviews and retrospectives to improve predictability and throughput.
• Ensure release readiness with QA evidence, business validation, rollback procedures, monitoring and support readiness.
• Drive production stability by addressing recurring customer, agent and insurer issues and improving operational visibility.
• Monitor integration reliability, separate internal defects from external failures and enhance transaction confidence.
• Translate business priorities into user stories, challenge unclear requirements and prioritize based on impact, value, effort and risk.

Required profile

• Proven hands‑on technical leadership experience in a product‑focused environment.
• Experience guiding sprint planning, delivery discipline and release governance.
• Track record of improving production stability and operational monitoring.
• Ability to mentor engineers and influence cross‑functional teams.
• Strong problem‑solving skills for complex production issues.

Required skills