Program Manager I - MEAL (Kenyan Nationals Only)

About the role

Catholic Relief Services (USCCB) is hiring a Program Manager I for its MEAL function, open only to Kenyan nationals. The role acts as technical advisor and process lead for Monitoring, Evaluation, Accountability and Learning (MEAL), overseeing the design, implementation and continuous improvement of the project's MEAL system so that performance, feedback and learning information are available in time to monitor implementation, measure results, meet donor and CRS requirements and support adaptive management.

Key responsibilities

• Lead the project MEAL system through the project cycle, including results frameworks, indicators, tools, reporting systems and donor-compliant quality assurance.
• Oversee qualitative and quantitative data collection, management, analysis and reporting, including participant registration and commodity and food distribution tracking, and set up data-quality assurance processes.
• Coordinate field monitoring and quality reviews, using risk-based approaches to identify implementation challenges.
• Provide technical oversight for accountability mechanisms, recording, analysing and responding to participant feedback and complaints, and referring sensitive cases through safeguarding channels.
• Strengthen MEAL capacity of staff and partners through training, coaching and technical assistance, and harmonize MEAL approaches across partners.
• Lead learning activities, assessments, baselines, endlines and evaluations, and document lessons learned.
• Consolidate, validate and report performance information, provide dashboards and summaries, and coordinate CRS Annual Global Results reporting.
• Identify and track implementation, safeguarding and data-quality risks, and supervise MEAL staff, including performance management and work plans and budgets.

Required profile

• Kenyan national.
• Strong analytical, critical thinking and problem-solving skills, able to turn evidence into practical recommendations.
• Excellent facilitation, presentation and written and verbal communication skills in English, including preparing technical and management reports.
• Proactive, resourceful, results-focused, with strong attention to accuracy, accountability and documentation.

Required skills

• Data management, databases and data quality assurance.
• Interpersonal and relationship management across program, technical, operations, compliance and partner teams.
• Planning and prioritization across multiple workstreams.