Receptionist

About the role

We are looking for a professional, warm and highly organized Receptionist to be the first point of contact for our marketing and advertising agency. As the face of the company, you will create a positive first impression for clients, visitors and stakeholders while ensuring smooth daily office operations.

Key responsibilities

• Greet and welcome visitors, clients and guests in a courteous manner.
• Maintain a clean, organized and presentable reception area.
• Answer, screen and direct incoming phone calls, taking accurate messages when needed.
• Respond to general email and in‑person inquiries with accurate information about the company.
• Manage scheduling of meeting rooms, appointments and client bookings.
• Handle incoming and outgoing mail, courier services and deliveries efficiently.
• Provide general administrative support including data entry, filing, photocopying and document preparation.
• Maintain office supplies inventory and place orders as required.
• Coordinate visitor logistics with internal staff to ensure a seamless client experience.
• Assist the broader team with ad‑hoc administrative tasks.

Required profile

• Certificate or Diploma in Office Administration, Business Management, Customer Service or a related field.
• 1–2 years of experience in a receptionist, front‑desk or customer‑service role.
• Professional presentation and demeanor with excellent verbal and written communication skills.
• Detail‑oriented, customer‑focused and able to thrive in a fast‑paced environment.

Required skills

What we offer

• Competitive salary ranging from KES 15,000 to KES 30,000 per month.
• Opportunity to work in a dynamic, creative agency serving leading regional brands.
• Supportive team environment with opportunities for professional growth.