Sales Administrator – Real Estate

About the role

Our client, a leading real estate marketing and property consultancy, is looking for a proactive Sales Administrator to support the sales of undeveloped land across Kenya. Based in Mombasa, you will work closely with the sales team to generate leads, manage client interactions, and ensure smooth transaction processing.

Key responsibilities

• Market and promote off‑plan real estate projects to prospective clients through multiple channels.
• Respond promptly to customer inquiries via phone, email and other platforms.
• Generate, follow up and nurture sales leads to drive property sales.
• Coordinate property viewings and conduct occasional site visits with clients.
• Maintain accurate customer records and sales databases.
• Support planning and execution of marketing campaigns and promotional activities.
• Liaise with internal departments to ensure timely processing of client documentation and transactions.
• Monitor market trends and competitor activities to identify new business opportunities.
• Prepare periodic sales and marketing reports for management.
• Deliver exceptional customer service throughout the sales process.

Required profile

• Bachelor’s degree or Diploma in Business Administration, Marketing, Surveying or related field.
• 2–3 years experience in real estate, sales administration, property marketing or surveying.
• Excellent communication and interpersonal skills.
• Strong customer‑service orientation and relationship‑management abilities.
• Good organizational skills with keen attention to detail.
• Ability to multitask in a fast‑paced environment.

Required skills

• Proficiency in Microsoft Word
• Proficiency in Microsoft Excel
• Proficiency in Microsoft PowerPoint
• Proficiency in Microsoft Outlook