Sales Clerk

About the role

Kenya Builders & Concrete Company Ltd is seeking a Sales Clerk reporting to the Head of Sales to support daily sales operations, capture sales and customer data and generate reports. The role works with Field and Counter Sales across KBCL, Eurocon, Warren and Quarry sites, ensuring accurate data on inquiries, feedback, quotations, orders, invoices, sales records and monthly reports.

Key responsibilities

• Prepare accurate daily, weekly, monthly and quarterly sales updates (daily by 10:00 a.m., weekly on Mondays, monthly by the 3rd of the next month, quarterly by the 5th of the first month of the next quarter).
• Ensure 100% accurate data entry for customer and sales-order information such as project name, location, engineer, architect, developer, installer, phone, email, quotation and invoice numbers.
• Maintain an up-to-date customer database and consolidate quotations, invoices, tenders, BQs and sales by product category (Concrete & Paving Blocks, Concrete Roof Tiles, Concrete Pipes, Eurocon products, Tile Adhesives and Waterproofing).
• Manage and retain portfolio customers, prepare monthly briefs on client movements, acquisitions and inactive clients, and run monthly/quarterly customer exit surveys.
• Prepare monthly customer-feedback reports and maintain an updated complaints register.
• Update daily sales-dashboard metrics (salesperson/region performance, quotations/conversions, truck turnaround, visits vs targets, tenders raised and submitted, BQs).
• Generate accurate, actionable minutes and circulate them, and keep sales files correctly labelled and quickly retrievable.
• Support annual territory business-plan development, achieve agreed team sales targets, retain customers and deliver quality service to existing clients.

Required profile

• Diploma in Business Administration or equivalent.
• 3 years' experience in sales.

Required skills

• Detail-oriented and organised, with strong sales and relationship-building skills.
• High accuracy, analytical ability, good numeracy and reporting skills.
• Sensitivity and confidentiality with internal and external customers.

To apply, send an updated CV to the company by email, indicating "Sales Clerk".