Sales Executive M/F – CFS & Logistics

About the role

Mombasa Container Terminal (MCT), a subsidiary of Africa Global Logistics (AGL), is looking for a Sales Executive to generate qualified sales opportunities, turn prospects into customers, grow cargo volumes and revenue, and maintain strong customer relationships in the CFS market. The position is permanent and full time.

Key responsibilities

• Sales and business development: prospect new customers in the CFS, logistics, shipping and cargo-handling markets, build a customer database, visit and call clients, generate leads and convert prospects, and set individual sales plans.
• Customer and account management: understand customers' cargo profiles and needs, identify cross-selling and up-selling opportunities, monitor retention risks and follow up on concerns.
• Sales pipeline and conversion: keep an up-to-date pipeline of leads, prospects, quotations, proposals and conversions, record activities in the approved CRM or sales tracker, and track conversion performance.
• Revenue and cargo volume growth: meet individual sales, revenue and business development targets and grow CFS cargo volumes from new and existing customers.
• Market intelligence: monitor the Mombasa port, CFS, shipping and logistics market and competitor activity, pricing and trade flows.
• Sales reporting: prepare performance reports, track visits, leads, RFQs, proposals and conversions, and monitor progress against targets.

Required profile

• Bachelor's degree in Sales, Marketing, Business Administration, Logistics, Supply Chain Management or a related field.
• Minimum 3 years of experience in sales or business development, preferably in CFS, clearing and forwarding, freight forwarding, shipping, transport or a related logistics environment.
• Proven B2B sales, customer acquisition and account development experience, and experience building customer relationships.
• Experience with CFAs, importers/exporters, shipping lines or cargo owners is an advantage.
• Good understanding of the Mombasa port and logistics environment is an advantage.