Sales Manager - Alternative Channels

About the role

Old Mutual is hiring a Sales Manager for its Alternative Channels team in Westlands, Nairobi. The role covers business development and sales of Life, General Insurance and Health products through alternative distribution partners such as MFIs, Saccos, professional associations, fintechs and corporates, together with partnership management, portfolio oversight and reporting.

Key responsibilities

• Identify, engage, negotiate and onboard strategic distribution partners; present, pitch and close insurance solutions for individuals, SMEs and institutional clients.
• Build and maintain a sales pipeline to exceed premium growth, revenue, profitability and retention targets, and drive direct business through referrals and lead generation.
• Serve as primary relationship manager for assigned partners, run regular business reviews and ensure smooth onboarding and support.
• Work with Product Development, Underwriting, Claims, Operations and Marketing to design insurance solutions and gather market intelligence.
• Develop training and enablement programmes for partner staff, run customer awareness campaigns and coach partners.
• Manage portfolio profitability, retention and quality, and ensure compliance with regulations and internal policies.
• Track KPIs such as premium growth, partner productivity and pipeline conversion, and report regularly to management.

Required profile

• Bachelor's degree in business administration, Finance, Insurance, Marketing, Economics or a related field.
• Minimum 5-10 years' experience in business development, sales, partnership or distribution within insurance, banking, financial services, healthcare, fintech, SACCO or MFI sectors.
• Proven track record of sales growth and revenue targets; experience with alternative distribution channels and digital insurance distribution is highly desirable.
• Professional insurance qualifications (AIIK, ACII, Dip CII) and relevant sales or relationship management certifications are an added advantage.

Required skills

• Strong negotiation and persuasion skills.
• Excellent communication and interpersonal skills.
• Ability to analyse data and market trends, and to work independently with multiple stakeholders.