Sales Team Supervisor - Field Trade Developers

About the role

A management consulting firm is looking for a highly organized, proactive and analytical Sales Team Supervisor to oversee the day-to-day administration, workforce tracking, digital tool adoption and operational execution of a large-scale Field Aftersales Trade Developer (ATD) programme. The role acts as the main operational link between the consulting firm, the client's leadership teams, the regional dealer network and field trade representatives, with a focus on achieving 100% adoption of digital Sales Force Automation (SFA) / CRM platforms (Salesforce).

Key responsibilities

• Coordinate the daily deployment, administration and performance monitoring of field trade developers across regional territories and dealer networks.
• Maintain a central database of field personnel, deployment zones, dealer assignments and employment records, and communicate targets, guidelines and policy updates to the field workforce.
• Drive full adoption of the Salesforce SFA platform, including mandatory clock-in/clock-out protocols, accurate customer mapping and real-time logging of visits, leads, quotations and transactions.
• Conduct regular data-quality audits of CRM reports and arrange refresher training and access fixes.
• Prepare weekly and monthly performance dashboards on sales volume, active accounts, new customers, visit frequency and repeat purchases, and flag underperforming representatives for intervention.
• Oversee attendance, leave and absenteeism, coordinate payroll documentation and commission validation, and support recruitment, onboarding, orientation and deployment of new field reps.
• Organize onboarding sessions, CRM training and capability development programmes.

Required profile

• Bachelor's degree or higher diploma in Business Administration, Human Resource Management, Sales/Marketing, Operations Management or a related field.
• Minimum 2-3 years' experience in programme coordination, sales operations administration, HR coordination or field team management.
• Background in automotive, FMCG, telecommunications or other high-volume, sales-driven distribution environments is highly desirable.

Required skills

• Proven experience with Salesforce, CRMs or digital SFA platforms.
• Advanced proficiency in Microsoft Excel and PowerPoint for data analysis and reporting.
• Strong organization, data interpretation, attention to detail and stakeholder management skills.

Candidates apply by sending their CV to the employer by 30 October 2026, indicating the job title.