Senior School Receptionist

About the role

Talent Grid Africa, on behalf of its client, is recruiting a professional, organized and customer-focused Senior School Receptionist. The post-holder is the first point of contact for learners, parents, visitors and other stakeholders, keeping front-office operations efficient and communication professional.

Key responsibilities

• Welcome visitors, parents, learners and other stakeholders courteously and professionally.
• Manage incoming calls, emails and correspondence, directing enquiries to the right departments or people.
• Maintain visitor registers and follow access control and security procedures.
• Provide administrative support to the Senior School Principal and other members of the management team.
• Receive, record and distribute letters, documents and deliveries.
• Keep filing systems orderly and protect the confidentiality of school records.
• Answer general enquiries about school operations and refer complex or sensitive matters to the relevant authorities.
• Help schedule appointments and meetings and run the reception area daily.
• Handle learner enquiries and report emergencies or safeguarding concerns promptly.

Required profile

• Diploma or certificate in Front Office Operations, Business Administration, Secretarial Studies or a related field.
• At least two years' experience in reception, front-office administration or a similar role; school experience is an advantage.
• Excellent verbal and written communication in English and Kiswahili.
• Strong organization, interpersonal and customer service skills, able to multitask and prioritize.

Candidates who meet the criteria should send their CV by 23 October 2026; only shortlisted candidates will be contacted.