Travel & Expense Operations Analyst

About the role

Career Directions Limited is looking for a detail-oriented Travel Analyst to provide operational and administrative support across travel management, expense administration, procurement, purchase orders and invoice processing. The role coordinates end-to-end travel and related logistics while ensuring timely execution, accurate financial administration, compliance with policies and controls, and effective stakeholder support.

Key responsibilities

• Coordinate travel requests, approvals, bookings and documentation, manage itineraries and support visa, insurance and security requirements, liaise with travel-management companies and reconcile travel costs against budgets
• Administer employee expense claims and reimbursements, review them for accuracy and compliance, support expense forecasting and assist with expense audits
• Prepare purchase requisitions and purchase orders, track approval workflows, PO utilisation and amendments, and liaise with budget holders
• Receive and process supplier invoices, verify them against purchase orders and contracts, perform three-way matching, allocate expenses to cost centres and follow up on outstanding invoices
• Act as a focal point for travel and expense queries, maintain records and audit trails, support audits and compliance reviews, and prepare periodic reports

Required profile

• Bachelor's degree in Business Administration, Finance, Procurement, Supply Chain Management, Accounting or a related field
• 3-5 years of relevant experience in travel administration, procurement, finance operations or administrative services
• Proven experience managing the end-to-end travel lifecycle and creating, monitoring and closing purchase orders
• Experience in invoice processing and accounts payable, expense claims, and supporting audits and internal controls
• Experience with enterprise systems such as SAP, Oracle Fusion, Workday or ServiceNow

Required skills

• Travel and expense administration, procurement and purchase order management
• Invoice processing, three-way matching and accounts payable
• Strong analytical and reporting skills, advanced Microsoft Office (especially Excel)
• Excellent organisation, attention to detail, communication and customer-service skills