Assistant Residential Manager – Norwich Region

About the role

The Assistant Residential Manager supports the Residential Manager in creating a safe, supportive home environment for adults with developmental disabilities in the Norwich region. This role blends direct care, staff supervision, and program coordination to ensure resident wellbeing.

Key responsibilities

• Hire, train, and supervise Director Support Professionals alongside the Residential Manager.
• Coordinate daily resident planning, weekly meetings, and outing logistics.
• Mentor new hires during their first six months.
• Ensure accurate shift documentation and effective hand‑over reports.
• Oversee active programming, goal tracking, and service delivery for each resident.
• Conduct medication audits, MAR checks, prescription orders, and maintain medication records.
• Provide direct care, including medication administration and assistance with medical appointments.
• Participate in required trainings, staff meetings, and on‑call oversight.
• Perform other duties as assigned by the supervisor.

Required profile

• High school diploma or GED (associate degree preferred; required for Golisano Program).
• Minimum two years experience working with individuals with developmental disabilities.
• Completion of Springbrook New Manager Orientation and Leadership Training.
• Flexible schedule and ability to work on‑call hours.
• Professional verbal and written communication skills.
• Physical ability to lift 50 lb independently and assist with heavier loads.
• Valid driver’s license and ability to operate Springbrook vehicles.

Required skills

• Proficiency with Microsoft Excel.
• Proficiency with Microsoft Outlook.
• Proficiency with Microsoft Word.

What we offer

• Hourly wage ranging from $22.00 to $24.00 based on experience and qualifications.
• $1,500 sign‑on bonus for new hires.
• Equal‑opportunity workplace committed to diversity and inclusion.