Associate – Facilities Management

About the role

The Associate – Facilities Management supports the Facility Manager in ensuring that all store assets are maintained to the required standards. This full‑time position is based in Nairobi and involves coordinating maintenance activities, inspections and incident response for retail locations.

Key responsibilities

• Assist in preparing, scheduling and reporting future maintenance activities in coordination with store and internal stakeholders.
• Oversee store inspections in line with annual maintenance plans and contractual agreements.
• Monitor maintenance work to ensure it meets requirements and timelines.
• Provide reports on contractor performance and recommend improvements.
• Manage stock of maintenance consumables and critical spare parts to ensure constant availability.
• Support incident handling promptly and take initiative during emergencies.
• Compile documentation related to maintenance and equipment activities according to internal guidelines.

Required profile

• Bachelor’s degree in Business Administration.
• Relevant maintenance certification preferred.
• Minimum 4 years of relevant experience, including at least 1 year in the retail industry.
• Excellent interpersonal and communication skills.
• Strong initiative, organizational and multitasking abilities.