Business Development Officer

About the role

A client in the corporate training sector, represented by Brites Management Services, is looking for an experienced, proactive and results-driven Business Development Officer based in Westlands. The role supports business growth, client engagement and sales conversion: identifying new opportunities, turning enquiries into confirmed business and building long-term relationships with individual and institutional clients. The salary is KSh 70,000.

Key responsibilities

• Respond promptly to enquiries by email, telephone, WhatsApp, website registration and social media.
• Qualify prospects and recommend suitable training programmes and solutions.
• Pursue new business with companies, government institutions, NGOs and development organisations.
• Prepare quotations, proposals, capability statements and client presentations, and support tender and RFP responses.
• Manage relationships with new, existing and past clients and promote repeat business, referrals, upselling and cross-selling.
• Maintain lead, client and sales records in the CRM and track the sales pipeline.
• Run client reactivation campaigns and collaborate with the training and digital marketing teams.
• Prepare weekly and monthly sales, conversion, pipeline and revenue reports.

Required profile

• Bachelor's degree in Business Administration, Marketing, Sales, Communication, Public Relations or a related field.
• At least 5 years of progressive experience in business development, corporate sales, client engagement or account management.
• Proven track record of meeting sales targets and converting leads.
• Demonstrated B2B experience with corporate, government, NGO or development agency clients; experience selling corporate training or knowledge-based solutions is strongly preferred.
• Full sales cycle experience, from prospecting to closing and post-sale relationship management.

Required skills

• CRM systems and sales pipeline management.
• Microsoft Office and digital communication platforms.
• Ability to analyse sales performance and prepare clear reports.

Candidates apply by sending their CV to the recruiter; interviews are held on a rolling basis until the position is filled.