Collections Call Center Agent
Inspire Credit · Nairobi
Job description
About the role
Inspire Credit is hiring a full-time, middle-level Collections Call Center Agent for an on-site role in Nairobi. The agent handles outbound and inbound collections calls and negotiates payment plans with borrowers in a credit and lending environment.
Key responsibilities
- Manage outbound and inbound collections calls
- Negotiate payment plans with borrowers
- Maintain accurate records and meet collections targets
- Ensure full compliance with CBK guidelines
Required profile
- Mandatory previous experience in a similar role
- Target-driven with high integrity
Required skills
- Strong English and Swahili communication skills
- CRM or collections system experience is a plus
Remuneration is commission-based. Applications are made by sending a CV to the employer's careers team, mentioning the role title; only shortlisted candidates will be contacted.
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Published 7 hours ago
Expires 1 month from now
12 views · 0 interested
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Inspire Credit
Nairobi
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