Digital Content Creation & Graphic Design Officer

About the role

CIB Kenya is hiring a full-time, on-site Digital Content Creation and Graphic Design Officer in Nairobi. The officer is responsible for the end-to-end development, production and quality assurance of all designs and visual content for the bank, including work done in-house and by external creative partners. Reporting to the Manager – Marketing, Brand & Communications, the officer turns approved business and marketing briefs into digital, print, animation and video assets across customer-facing and internal touchpoints, while keeping the brand's look and feel consistent.

Key responsibilities

• Create digital content, design graphics and develop visual materials for marketing campaigns
• Manage digital platforms and maintain brand consistency
• Own creative delivery from concept to final production, using approved AI tools responsibly
• Maintain reusable assets and production continuity
• Coordinate production suppliers, review proofs and prepare artwork and multimedia for final delivery

Required profile

• Bachelor's degree in Graphic Design, Multimedia Design, Visual Communication, Animation, Film/Video Production, Marketing, Communications or a related field
• At least 3 years of hands-on experience in graphic design, digital content creation and multimedia production
• Proven experience producing digital and print designs, managing multiple briefs and deadlines
• Demonstrated animation, motion graphics and video editing work, plus a portfolio and showreel at interview
• Experience with AI-assisted creative workflows and understanding of human review, data protection and usage rights
• Banking, financial services or regulated-sector background is an added advantage

Required skills

• Adobe Photoshop, Illustrator and InDesign
• After Effects or equivalent motion graphics software, and Premiere Pro, DaVinci Resolve or equivalent video editing software
• Scripting, storyboarding, sound editing, colour correction and captioning
• Copywriting, proofreading and presentation skills
• Understanding of digital content formats, responsive layouts, email creative, accessibility and basic UI/UX
• Production planning, version control, vendor briefing and print production basics

Preferred but not mandatory: Adobe certification, animation or filmmaking courses, responsible AI training, or digital marketing certifications. Applications are sent through the recruitment agency to the employer's recruitment team, quoting the job title and location.