Senior Content Designer

About the role

Moniepoint Group, a fintech company digitising Africa's real economy, is hiring a Senior Content Designer. You will take ownership of the quality and strategic direction of content across your squad or product area, bringing expert content design judgement and deep user insight to shape clear, inclusive and emotionally engaging product experiences. You support junior designers, influence cross-team content strategy and drive alignment between product, design and engineering.

Key responsibilities

• Own end-to-end content design strategy and execution, from discovery through delivery, launch and ongoing iteration
• Partner with product managers, designers and engineers to embed content strategy in product discovery and delivery
• Define accessible, inclusive content that builds trust and engagement, and craft high-quality content for complex flows, interface text, microcopy, error messages, help content and documentation
• Wireframe and prototype in Figma, following design systems and content design principles
• Use qualitative and quantitative research (interviews, usability tests, A/B experiments, content audits, analytics) as a core design input
• Drive the evolution of content design style guides with brand, marketing and communications teams
• Support junior designers, manage stakeholders and communicate content design rationale to senior stakeholders

Required profile

• 5+ years of experience as a content designer
• Exceptional knowledge of content design principles and end-to-end product thinking
• Strong stakeholder management and communication skills; able to work in a fast-changing environment
• Experience in fintech or SaaS is a strong advantage

Required skills

• Good knowledge of Figma, including prototyping and collaboration
• Experience with A/B testing, UX metrics and data interpretation, and the ability to run your own research
• Knowledge of content design systems and reusable patterns
• Experience using AI is a plus

The process starts with an application and portfolio review, followed by a recruiter conversation, a leadership interview and a content design task with a portfolio presentation.