Entry-Level MEAL Assistant

About the role

RefuSHE Kenya, which protects, educates and empowers orphaned, unaccompanied and separated refugee girls and young women, is hiring an entry-level MEAL Assistant in Nairobi. The role collects accurate, timely data on its programs so the organisation can track results, report to donors and improve its work. It sits under the guidance of the MEAL Coordinator and covers data collection, data entry, record keeping and the feedback and complaints process.

Key responsibilities

• Collect data on program activities such as registration, attendance and participation using paper forms and mobile tools (e.g. KoboToolbox or ODK)
• Enter, clean and update data in the program database, checking for errors, missing information and duplicates
• Ensure data is broken down by gender, age, nationality, disability and location
• Help prepare and test data collection tools and train program staff and volunteers on their use
• Support baseline, midline and endline surveys, focus group discussions and interviews, including note-taking and translation where needed
• Help with spot checks and field monitoring visits and record findings
• Prepare simple data summaries, tables and charts for the MEAL Officer
• Gather case studies, success stories and photos (with consent) for reports and communications
• Support the feedback and complaints mechanism: log feedback, pass it to the right staff and help track responses
• Refer safeguarding concerns found during data collection to the Safeguarding Officer immediately
• File and store paper and digital records securely, following data protection and confidentiality rules
• Help organise learning and reflection sessions and take notes

Required profile

• Diploma or degree in Statistics, Monitoring and Evaluation, Social Sciences or Development Studies
• At least 1 year of experience in data collection, data entry or monitoring and evaluation, ideally in an NGO setting; recent graduates with relevant internship experience may also be considered
• Fluent spoken and written English and Kiswahili
• Willingness to travel to field sites
• Commitment to gender equality, inclusion and safeguarding

Required skills

• Good Excel skills, including data cleaning and simple tables and charts
• Experience with mobile data collection tools (KoboToolbox or ODK) is an advantage
• Basic understanding of surveys, interviews and focus group discussions
• Knowledge of data protection principles and the Kenya Data Protection Act, 2019
• Strong attention to detail, good record keeping and communication skills