Executive Housekeeper

About the role

The Executive Housekeeper leads all housekeeping and laundry operations for a hotel, ensuring impeccable cleanliness, presentation and guest comfort while driving financial performance and upholding brand standards.

Key responsibilities

• Oversee housekeeping activities across guest rooms, public areas, pool, restaurants, conference rooms and back‑of‑house spaces.
• Manage laundry services for guest laundry, staff uniforms, linens and towels, ensuring quality and timely delivery.
• Prepare and control the annual housekeeping budget, monitor expenses and conduct regular stock takes.
• Lead, train and schedule a team of supervisors, attendants, laundry staff and housemen, handling recruitment and performance reviews.
• Conduct daily room inspections, public‑area walk‑throughs and quality audits, reporting maintenance issues.
• Manage inventory of amenities, chemicals and linens, maintaining optimal par levels and supplier relationships.
• Enforce hygiene, safety and chemical handling protocols and oversee the lost‑and‑found process.

Required profile

• Proven experience managing housekeeping and laundry operations in a hotel environment.
• Strong leadership and team‑development abilities.
• Solid understanding of budgeting, cost control and inventory management.
• Excellent attention to detail and commitment to quality standards.

Required skills