Executive Housekeeper

About the role

Brites Management Services is hiring a full-time Executive Housekeeper for a hotel on Thika Road. The role oversees all housekeeping operations, leads a large housekeeping team and manages budgets, linen and laundry, with coordination across the hotel's departments.

Key responsibilities

• Oversee day-to-day housekeeping so rooms, public areas and back-of-house areas meet cleanliness standards, and plan room assignments, schedules, daily allocations and staffing based on occupancy.
• Inspect rooms and public areas regularly and ensure issues are fixed quickly.
• Lead and supervise a large team of room attendants, public-area cleaners, supervisors and laundry staff, prepare duty rosters, train and mentor them and monitor performance.
• Oversee laundry operations and the handling, cleaning, storage and distribution of linen and uniforms.
• Maintain stock levels of linen, cleaning chemicals, amenities and equipment, run regular stock checks and keep equipment maintained and safe.
• Set and maintain high standards of cleanliness, hygiene and sanitation, and ensure compliance with health and safety requirements.
• Manage housekeeping budgets against departmental targets, monitor labour, linen, laundry, chemicals and amenity costs, and report regularly on performance and costs.
• Work with Front Office on room cleaning and release, with Engineering on repairs and maintenance, and with F&B and other departments on shared areas.

Required profile

• Diploma or degree in hospitality, housekeeping management or a related field.
• 5+ years in hotel housekeeping, including at least 2 years in a supervisory or management position.
• Proven experience managing large housekeeping teams and sizeable hotel operations.
• Experience in a sizeable hotel or full-service property is highly preferred.

Required skills

• Room assignments, inspections, scheduling and housekeeping supervision.
• Laundry and linen management, cleaning chemicals, housekeeping equipment and inventory control.
• Departmental budgeting, cost control and staff management.

Candidates who meet the qualifications should send their CV by email to the employer; interviews are held on a rolling basis until the position is filled, and only shortlisted candidates will be contacted.