Food & Beverage Manager

About the role

Unity Homes is seeking a Food & Beverage Manager to oversee its catering and restaurant operations in Westlands, Nairobi. The role involves managing the relationship with an external catering operator, ensuring brand standards, and driving quality and compliance.

Key responsibilities

• Manage the Catering & Restaurant Management Agreement, monitor service levels and enforce standards.
• Maintain the Brand Standards Manual for menu, recipes, plating, service style, hygiene and guest experience.
• Own the Approved Supplier List, select suppliers, negotiate pricing and ensure compliance.
• Run quarterly quality programmes including mystery‑shopper visits, hygiene audits and guest feedback, and adjust performance‑linked fees.
• Approve staffing establishments for each outlet and address under‑performance.
• Oversee POS operations, daily revenue reconciliation and banking.
• Monitor regulatory compliance (public health, fire safety, food‑handler certification) and keep risk documentation current.
• Report monthly on covers, spend, wastage, incidents and KPI performance to the Operations/Estates Director.

Required profile

• Solid experience in food & beverage or hospitality management in Kenya or a comparable market.
• Hands‑on experience with supplier management, procurement and food cost control.
• Familiarity with Kenyan food safety and public health licensing requirements.
• Financial literacy – ability to read a restaurant P&L, manage budgets and reconcile POS data.
• Confidence in holding an external contractor accountable to written standards.
• Bias toward guest experience and quality over margin maximisation.

Required skills

• Food safety compliance
• Supplier management
• Budget and P&L analysis
• POS data reconciliation