Front Office Personnel / Receptionist
Tolvin Solutions Limited · Kitui
Job description
About the role
The Front Office Personnel will be the first point of contact for guests and visitors, ensuring a professional and welcoming experience. This full‑time position supports the smooth operation of the reception area and assists with administrative tasks.
Key responsibilities
- Greet and assist visitors and guests in a courteous manner.
- Answer, direct, and manage phone calls and email inquiries.
- Handle bookings, appointments, and reservation records.
- Maintain accurate customer and visitor information.
- Address customer inquiries and resolve complaints promptly.
- Provide support for general office coordination and administrative duties.
Required profile
- Certificate, Diploma or Degree in Hospitality Management, Business Administration, Customer Service or a related field.
- Previous experience in a front‑office or receptionist role is an advantage.
- Excellent communication and interpersonal abilities.
- Strong organizational and multitasking skills.
Required skills
- Proficiency in Microsoft Office applications.
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Published 1 month ago
Expires 1 week from now
55 views · 1 interested
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Tolvin Solutions Limited
Kitui
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