Human Resources Manager

About the role

Family Media is seeking an experienced and proactive Human Resources Manager to lead its HR function strategically and operationally. The role reports to the Managing Director and involves strengthening people management practices, driving organisational performance and ensuring effective HR operations across the business.

Key responsibilities

• Develop and implement HR strategies aligned with business objectives, guide management on people matters and support organisational development and change management.
• Oversee recruitment and selection, onboarding and induction, and drive talent development, succession planning and retention; identify training needs and run learning programmes.
• Set up performance management systems with clear KPIs, regular reviews and coaching, and support managers in closing performance gaps.
• Ensure HR policies and employment practices are applied consistently, manage employee relations, discipline, grievances and conflict resolution, and ensure compliance with Kenyan employment law.
• Oversee payroll-related HR processes, manage employee records, contracts, leave and benefits, and keep employee information accurate and confidential.
• Develop HR policies, SOPs and reporting structures, monitor workforce data such as turnover and absenteeism, and drive continuous improvement.

Required profile

• Bachelor's degree in Human Resource Management, Business Administration or a related field.
• Professional HR qualification, preferably CHRP (K), or equivalent.
• At least 5-7 years of progressive HR experience, including several years in a supervisory or management position.
• Demonstrated experience independently managing an HR function or department.
• Strong knowledge of Kenyan employment legislation and HR best practices.

Required skills

• Recruitment, performance management, employee relations, payroll administration and HR policy development.
• HR systems, policies, procedures and reporting frameworks.
• Leadership, communication, stakeholder management, decision-making and problem-solving.