Logbook Sales Manager - Nairobi

About the role

BrighterMonday Consulting is hiring a Logbook Sales Manager based in Nairobi (Westlands). The role drives sales growth and expands the logbook lending portfolio across all branches, providing strategic leadership to the sales function through sales strategy, team leadership and target achievement. It works closely with Branch Managers and other departments to monitor product performance, strengthen customer relationships and deliver a healthy loan portfolio.

Key responsibilities

• Develop and execute sales strategies to meet organizational and branch targets, and grow the logbook lending portfolio by identifying new business and expanding the customer base.
• Ensure branches consistently hit monthly sales, disbursement and productivity targets, and build relationships with clients, partners, referral networks and stakeholders.
• Lead field sales, plan and run marketing activations, roadshows, exhibitions and community outreach, and visit branches regularly to support Branch Managers, Sales Team Leaders and Sales Executives.
• Recruit, train, mentor and manage sales leaders and executives, set targets, run performance reviews and coaching, and close skill gaps with training programmes.
• Drive the logbook lending product, monitor market trends and competitor activity, and work with Branch Managers on product penetration and campaign implementation.
• Keep sales operations compliant with policies and regulations, collaborate with Collections to keep the loan portfolio healthy and minimise PAR, and recommend process improvements.
• Prepare and present sales, portfolio and branch performance reports to senior management and share business priorities with stakeholders.