Part-Time Field Operations & Programmes Assistant (Mediation)

About the role

The Lead Mediation Centre (LMC) is seeking a proactive, organised and community-oriented certified mediator to support its programmes in mediation, alternative dispute resolution (ADR) and access to justice. The role combines mediation expertise with fieldwork, community engagement and programme coordination, and is part-time, based in Nakuru, Kenya.

Key responsibilities

• Conduct mediation sessions according to professional standards, receive and coordinate enquiries and referrals, and follow up on appointments while keeping neutrality, confidentiality and impartiality.
• Maintain mediation records and case documentation.
• Run community sensitisation on mediation and ADR, build relationships with community leaders and stakeholders, and promote LMC's services in Nakuru and surrounding areas.
• Coordinate community activities, stakeholder meetings, trainings and outreach, support onboarding of mediators and partners, and track programme progress.
• Identify operational challenges and recommend practical solutions.
• Prepare field reports, activity summaries and monthly progress reports, collect programme data and feedback, and handle case information securely and confidentially.

Required profile

• Valid mediation certification from a recognised training or accreditation body.
• Diploma or degree in law, conflict resolution, peace studies, community development, social sciences or a related field.
• Experience in mediation, conflict resolution, community engagement or ADR; experience with community-based organisations, legal aid or access-to-justice programmes is an added advantage.
• Ability to work independently and carry out approved field activities in Nakuru and surrounding areas.
• Candidates based in Nakuru are strongly encouraged to apply; women and persons with disabilities meeting the requirements are particularly encouraged.

Required skills

• Strong communication, interpersonal, organisational and report-writing skills.
• Comfortable using digital tools for case tracking, documentation and reporting.

To apply, send an updated CV, cover letter, mediation certification, academic and professional certificates, referee contacts and a brief description of mediation and fieldwork experience by email, with the subject "Application - Part-Time Field Operations & Programmes Assistant - Nakuru". Applications close on 13 November 2026; only shortlisted candidates are contacted.