Program Coordinator – Enterprise Development & Financial Inclusion

About the role

The Program Coordinator will lead day‑to‑day implementation, coordination and performance monitoring of Enterprise Development & Financial Inclusion (ED&FI) programmes in an assigned region. Reporting to the Program Manager, the role provides technical supervision to field teams and ensures quality delivery of entrepreneurship, digital capability and financial inclusion interventions.

Key responsibilities

• Plan, coordinate and monitor ED&FI programmes, ensuring targets are met.
• Supervise, coach and manage performance of Enterprise Development Officers and other field staff.
• Drive beneficiary mobilisation, enrollment and progression across training, mentorship and business advisory services.
• Promote access to finance, market linkages and digital solutions for MSMEs.
• Strengthen partnerships with Equity branches, government agencies, development partners and ecosystem stakeholders.
• Support deployment of technology‑enabled solutions, digital learning platforms and data management systems.
• Monitor programme performance, resource utilisation and risks, initiating corrective actions as needed.
• Ensure compliance with work plans, budgets, donor requirements and internal controls.

Required profile

• Minimum 5 years’ experience in enterprise development, entrepreneurship or financial inclusion programmes.
• At least 3 years’ experience supervising field teams or regional operations.
• Proven ability to coordinate multi‑stakeholder programmes and partnerships.
• Bachelor’s degree in a relevant field; Master’s degree is an advantage.
• Strong understanding of MSME development, entrepreneurship ecosystems and financial services.

Required skills

• Certification in ILO Start & Improve Your Business (SIYB).
• Certification in IFC Business Edge, UNCTAD Empretec, PMP, PRINCE2 or Agile Project Management.
• Experience using technology and data systems for programme implementation and reporting.
• Ability to manage operational risks, compliance requirements and programme controls.