Programme Operations & Administration Officer

About the role

The Programme Operations & Administration Officer ensures efficient day‑to‑day programme operations, administrative excellence, and compliance support across a multi‑country programme. Based in Nairobi, the role provides critical support to the Programme Manager and country teams.

Key responsibilities

• Maintain programme workplans, trackers, dashboards and document repositories, ensuring accurate and timely updates.
• Coordinate logistics for meetings, workshops, field missions and events, including travel arrangements, visas and per diems.
• Support procurement processes, maintain vendor records and facilitate contracting and onboarding.
• Assist finance teams with tracking expenditures, documentation for financial transactions and reconciliation.
• Compile inputs from country teams for reporting, perform quality checks and ensure adherence to reporting schedules.
• Coordinate recruitment logistics, onboarding and HR administrative processes.

Required profile

• Bachelor’s degree in Business Administration, International Development, Project Management or related field.
• 4–6 years of experience in programme operations, administration or coordination, preferably supporting multi‑country programmes.
• Familiarity with procurement, finance processes and donor compliance requirements.
• Strong organisational, documentation and coordination skills with high attention to detail.
• Excellent communication, problem‑solving and interpersonal abilities.