Project / Change Manager - Microsoft Teams Migration & Zoom Decommissioning

About the role

An experienced Project / Change Manager is sought to lead a large-scale enterprise collaboration technology migration, moving users and business operations from Zoom to Microsoft Teams. The role is hybrid in Nairobi, Kenya, split roughly 50% project management and 50% change management, on a contract basis.

Key responsibilities

• Lead the migration of enterprise collaboration platforms and the decommissioning of Zoom
• Manage organizational change: impact assessment, stakeholder engagement, communications planning, training coordination, champion networks and adoption measurement
• Run integrated project planning, critical path management, RAID log management, financial tracking, change control and governance frameworks
• Coordinate multi-vendor delivery and manage distributed, global stakeholders across time zones, including executive reporting

Required profile

• Bachelor's degree in Information Technology, Business, Organizational Development or a related field, or equivalent experience
• 8+ years of experience in project management and/or change management, with proven leadership of complex, multi-workstream enterprise technology migrations
• Preferred: PMP, PRINCE2 Practitioner or equivalent (project management); Prosci, CCMP or equivalent (change management)
• Prior exposure to global nonprofit, international development or federated/decentralized environments is a plus

Required skills

• Microsoft Teams, Microsoft 365, Teams Phone, Teams Rooms, Microsoft Places, Zoom
• Organizational change management (OCM)
• Excellent written and verbal English, able to present to executives; strong facilitation, negotiation and problem-solving skills
• Thorough documentation of governance logs, RAID registers, status decks and closure artifacts