Senior Change Manager / Project Manager – Application Migration

About the role

An experienced Change Manager / Project Manager is sought to lead organizational change initiatives and support enterprise technology and application migration projects. The role is based in Nairobi, Kenya, on a flexible or hybrid basis, with a contractual deadline of May 1, 2027. It focuses 60% on Change Management and 40% on Project Management.

Key responsibilities

• Change management: develop and run change strategies for technology transformation and migration, conduct stakeholder analysis and change impact assessments, and manage communication plans for leadership, business users and IT teams.
• Drive user readiness, engagement, training and adoption; coordinate change champions, workshops, training and knowledge sharing; monitor adoption metrics, feedback and resistance to change.
• Ensure a smooth business transition with minimal operational disruption.
• Project management: maintain project plans, schedules, milestones and dependencies; coordinate application migration and cross-functional technical teams.
• Track progress, risks, issues, dependencies and deliverables; manage governance, status reporting and stakeholder communications.
• Coordinate vendors, technical teams and business stakeholders, and support migration planning, cutover, hypercare and project closure.

Required profile

• Strong experience in Change Management and IT transformation projects.
• Proven experience managing enterprise application or technology migration initiatives.
• Experience in stakeholder management, change impact assessments, communication planning and user adoption.
• Good understanding of project management methodologies, governance, RAID management and delivery planning.
• Experience coordinating cross-functional teams across multiple regions and time zones.
• Excellent communication, leadership and stakeholder management skills.

Required skills

• Preferred: PMP / PRINCE2 certification.
• Preferred: Prosci / CCMP or equivalent Change Management certification.
• Preferred: experience with enterprise collaboration platform migrations, SaaS decommissioning or cloud-based technology transformations.
• Familiarity with Microsoft 365 and Microsoft Teams is highly desirable.