Sales Executive - CFS & Logistics

About the role

Africa Global Logistics Kenya is hiring a Sales Executive in Nairobi (Westlands) to generate qualified sales opportunities, convert prospects into customers and grow cargo volumes and revenue across the CFS, logistics, shipping and cargo-handling market. The role also covers account management, pipeline management and sales reporting.

Key responsibilities

• Sales & business development: prospect new customers in the CFS, logistics, shipping and cargo-handling markets, build a customer database, conduct customer visits, calls and meetings, and develop individual sales plans aligned to commercial targets.
• Customer & account management: understand customers' cargo profiles and service expectations, identify cross-selling and up-selling opportunities, monitor retention risks and follow up on customer concerns.
• Sales pipeline: keep an accurate pipeline of leads, prospects, quotations, proposals and conversions, track RFQs and proposals, record activities in the approved CRM or sales tracker and monitor conversion performance.
• Revenue & cargo growth: achieve individual sales, revenue and business development targets and drive growth in CFS cargo volumes from new and existing customers.
• Market intelligence: monitor developments in the Mombasa port, CFS, shipping and logistics markets, track competitors and emerging opportunities from changes in trade flows and cargo volumes.
• Reporting: prepare sales activity and performance reports, track visits, leads, conversions and revenue, and monitor performance against targets.

Required profile

• Bachelor's degree in Sales, Marketing, Business Administration, Logistics, Supply Chain Management or a related field; a professional qualification in Sales and Marketing is an added advantage.
• Minimum 3 years' experience in sales or business development, preferably in CFS, clearing and forwarding, freight forwarding, shipping or transport.
• Proven B2B sales, customer acquisition and account development experience, and experience building customer relationships.
• Experience with CFAs, importers/exporters, shipping lines or cargo owners is an advantage.
• Ability to work against sales, revenue or volume-based targets; good knowledge of the Mombasa port and logistics environment is an advantage.