Senior Office Administrator

About the role

The Water Services Regulatory Board (WASREB) is hiring a full-time Senior Office Administrator in Nairobi. The post manages secretarial operations and records management, and is open to applicants who meet the stated qualifications.

Key responsibilities

• Coordinate the management and administration of the e-office system to ensure efficient workflow and records management.
• Ensure the security, custody and confidentiality of office records, documents, information and equipment.
• Coordinate office protocol and administrative arrangements for official meetings, visitors and events.
• Manage office petty cash and maintain accurate accountability records in line with financial procedures.
• Coordinate office schedules, appointments and administrative support services.
• Monitor office equipment, furniture and supplies, and initiate maintenance or replenishment where needed.
• Guide and support junior office administrative staff and ensure compliance with organizational policies on administration, records management and customer service.
• Prepare periodic administrative reports and carry out other duties as assigned.
• Operational tasks include dictation and transcription, typing correspondence, reports, minutes and documents, processing data and maintaining manual and electronic records, operating office equipment, handling visitors and calls, filing correspondence, organizing meetings and taking minutes.

Required profile

• At least six years of relevant work experience, three of which in the grade of Office Administrator I or a comparable position.
• Bachelor's degree in Secretarial Studies, Business and Office Management, or an equivalent qualification from a recognized institution; or a Bachelor's degree in Social Sciences plus a Diploma in Secretarial Studies.
• Computer application skills from a recognized institution.
• Certificate in a Customer Care course from a recognized institution.

Required skills

• Managerial, communication, team management, critical thinking, problem-solving and report and minute writing skills.
• IT proficiency.
• Interpersonal, adaptability, detail-oriented, integrity, emotional intelligence, coaching and mentoring.

To apply, candidates use the link provided in the advertisement to submit their application through the recruiting agency.