Senior Technology Sales Associate - Conversational AI, Contact Centre & CX

About the role

Mindcor is looking for an experienced Senior Technology Sales Associate to drive enterprise business growth across Conversational AI, Contact Centre and Customer Experience (CX) solutions. The role suits a commercially driven sales professional who can generate new business independently, build relationships with senior decision-makers and close high-value enterprise technology deals. The positions are based in Nairobi, Kenya; Johannesburg, South Africa; and Dubai, UAE.

Key responsibilities

• Identify and develop new enterprise opportunities through prospecting, networking, referrals and strategic partnerships.
• Drive sales across Conversational AI, Contact Centre, CX, CRM, cloud communications and enterprise SaaS solutions.
• Build and maintain relationships with C-suite executives and senior business and technology decision-makers.
• Lead client discovery, solution presentations, demonstrations, proposals and commercial negotiations.
• Manage the full sales cycle, from lead generation and pipeline development to contract closure.
• Achieve sales targets, maintain accurate CRM forecasts and work with technical pre-sales and delivery teams.

Required profile

• Bachelor's degree in Business, IT, Computer Science, Marketing or a related field.
• 5-7 years of enterprise technology sales experience, with a record of achieving or exceeding sales targets.
• Proven ability to generate new business independently and close complex, high-value deals.
• Cumulative career technology sales exceeding US$2 million.
• Experience selling AI, Contact Centre, CX, CRM, cloud communications or enterprise SaaS solutions.
• Kenya-based applicants must live in Kenya and have at least five years of technology sales experience in the Kenyan market.

Required skills

• Advantageous: exposure to platforms such as Genesys, NICE, Five9, Microsoft, Cisco, Avaya, Salesforce or AWS.

What we offer

• Competitive base salary with uncapped commission.
• Performance-based incentives and bonuses.
• Professional development and product training.
• Career growth within an expanding technology business.

Applications are made through the LinkedIn advert; Mindcor responds only to shortlisted candidates.