Spare Parts Coordinator

About the role

The Spare Parts Coordinator will manage the end‑to‑end logistics of spare parts and service tools for field operations in Kenya. This role ensures accurate inventory, timely deliveries, and smooth customs processes to support service teams.

Key responsibilities

• Coordinate warehousing, inventory management, order fulfilment, transportation and returns for spare parts.
• Operate and maintain inventory transactions across WMS/GWMS, SAP and SCM/work‑order systems.
• Handle spare‑parts applications, replenishment, stock transfers and urgent deliveries.
• Manage courier, trucking and freight shipments, working with 3PL providers, freight forwarders and customs brokers.
• Support import/export and customs‑clearance processes, including documentation and HS codes.
• Monitor consumption, shortages, excess stock and ageing inventory; assist with safety‑stock planning.
• Conduct inventory reconciliation, cycle counts and prepare logistics reports.
• Contribute to process improvement, system implementation and SOP development.

Required profile

• Bachelor’s degree in Logistics, Supply Chain Management, Business or related field.
• Typically 3+ years of experience in spare‑parts logistics, warehousing or service logistics.
• Experience with WMS, SAP or other ERP systems.
• Strong Excel skills for inventory reconciliation and reporting.
• Knowledge of transportation, customs and import/export processes in Kenya (preferred).
• Experience in medical device, healthcare or regulated industries (preferred).
• Professional proficiency in English; Swahili proficiency preferred.
• Excellent communication, coordination, problem‑solving and ownership abilities.

Required skills

• WMS
• SAP
• ERP systems
• Microsoft Excel