Veterinary & Animal Nutrition Technical Officer

About the role

The Veterinary & Animal Nutrition Technical Officer provides practical field support on animal health, nutrition, feed performance and customer complaints. Working closely with Sales, Quality, Production, Nutrition and Operations teams, the officer identifies root causes of performance issues and recommends customer‑focused solutions.

Key responsibilities

• Visit farms and customers to investigate feed, animal health and performance issues.
• Provide feed recommendations for dairy, poultry, swine and other livestock.
• Support Sales teams during customer visits, product trials and technical discussions.
• Investigate customer complaints and determine nutritional, health, feed or management causes.
• Collect samples and coordinate investigations with Quality, Laboratory, Production and Nutrition teams.
• Prepare comprehensive technical reports with findings, conclusions and corrective actions.
• Follow up on implementation and effectiveness of corrective actions.
• Train farmers, customers and Sales teams on feeding practices, animal management and bio‑security.
• Identify recurring field issues and provide feedback for internal improvement.

Required profile

• Degree in Veterinary Medicine, Animal Science, Animal Nutrition, Livestock Production or a related discipline.
• 5–7 years of experience in the animal feed industry, with hands‑on work with dairy, poultry and swine.
• Relevant Kenyan professional registration in veterinary or animal nutrition.
• Experience handling customer complaints, farm investigations and technical advisory assignments.

Required skills

• Animal nutrition and feed formulation knowledge.
• Livestock health assessment and bio‑security practices.
• Sample collection, laboratory coordination and feed analysis.
• Technical report writing and data interpretation.
• Field training and farmer education.