Business Development Officer – Loan & Collection

About the role

The Business Development Officer will drive growth of our loan portfolio while ensuring timely collections. You will market our financial products, acquire new clients, and manage the full loan lifecycle from onboarding to repayment.

Key responsibilities

• Promote company financial products and generate leads.
• Onboard new customers and accurately enter their data.
• Develop and execute disbursement strategies to meet targets.
• Maintain client relationships and reactivate dormant accounts.
• Conduct thorough business and home appraisals for loan eligibility.
• Enforce repayment schedules, follow up on all accounts, and achieve collection targets.
• Ensure loans are cleared on or before the due date.
• Champion client retention and repeat business.

Required profile

• Mid‑level experience (minimum 24 months) in loan processing, collections, or business development.
• Proven ability to meet sales and collection targets.
• Strong analytical skills for business and home appraisals.
• Excellent communication and customer service orientation.

Required skills

What we offer

• Competitive monthly salary ranging from 20,000 to 25,000 KES.
• Opportunity to grow within a dynamic financial services firm.