Client Services Manager
Majid Al Futtaim Holding Group · Nairobi
Job description
About the role
The Manager – Client Services will lead brand and agency relationships, drive media revenue and deliver high‑performing, data‑led advertising solutions across our retail media ecosystem.
Key responsibilities
- Deliver and exceed sales targets by promoting retail media products across digital, in‑store and omni‑channel touchpoints.
- Oversee client campaign planning, execution and performance reporting.
- Develop and sell tailored media proposals that generate high‑return retail campaigns.
- Articulate MAF Precision Media’s value proposition and pricing to customers.
- Contribute to the evolution of retail media formats and commercial opportunities.
- Maintain a robust sales pipeline, monthly forecast and activity tracking.
- Serve as the primary contact for brand and agency partners, aligning campaigns with client business objectives and marketing calendars.
- Collaborate with the commercial team to ensure strategic alignment and synergy across brands.
Required profile
- Bachelor’s degree in Marketing, Business, Economics, Communication or related field (Master’s preferred).
- 5+ years of experience in client management, media sales or digital advertising.
- Proven success in media sales, especially digital display, with global or regional accounts.
- Experience in retail media is highly desirable.
- Entrepreneurial, self‑motivated and able to work effectively as part of a team.
Required skills
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Published 4 weeks ago
Expires 4 weeks from now
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Majid Al Futtaim Holding Group
Nairobi
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