Operations Coordinator – Italy

About the role

Join 4flow's dynamic Operations team in Italy as an Operations Coordinator. You will support a group of Specialists handling daily exception management across multiple plants, ensuring smooth transportation and supply‑chain processes.

Key responsibilities

• Coordinate daily exception handling for up to three plants, acting as the quality gate for prioritisation and communication.
• Provide first‑level escalation support for customer issues and maintain clear documentation.
• Conduct weekly status calls, prepare exception reports, and share knowledge within the team and with external stakeholders.
• Support side projects, hyper‑care follow‑ups, and maintain strong connections with customers and internal partners.
• Collaborate closely with your supervisor to achieve team targets.

Required profile

• Minimum 2 years of experience in an execution‑focused environment.
• Demonstrated leadership potential and a passion for teamwork.
• Ability to balance daily tasks, coordination duties, and escalation responsibilities.
• High sense of responsibility, focus under pressure, and fast perception of system issues.
• Strong communication skills in both English and Italian.

Required skills

What we offer

• Permanent contract with a competitive salary package.
• Annual learning budget and unlimited access to LinkedIn Learning.
• Regular company events and a friendly, ambitious culture.
• Opportunities for career growth within a global logistics network.