Showroom Sales Executive - Ceramic Tiles & Sanitary Ware

About the role

Brites Management Services is hiring a full-time Showroom Sales Executive for its ceramic tiles and sanitary ware business. The role drives showroom sales by welcoming walk-in customers, recommending products, preparing quotations, processing orders and following up on enquiries. The location is Mombasa Road.

Key responsibilities

• Welcome customers and understand their needs, preferences, budgets and project requirements.
• Recommend ceramic tiles, sanitary ware and related products, presenting features, pricing, specifications and options.
• Convert enquiries and walk-ins into confirmed sales while maintaining a high standard of customer service.
• Prepare accurate quotations and process orders, coordinating with internal teams so orders are delivered as agreed.
• Maintain records of inquiries, quotations, orders and sales.
• Follow up on inquiries received by phone, WhatsApp and email, and re-engage customers who have received quotations but not placed orders.
• Build relationships with existing and prospective customers and identify repeat business, referrals and cross-selling opportunities.
• Keep up to date on product specifications, new arrivals, promotions and stock, and recommend complementary products.
• Achieve assigned monthly and quarterly sales targets and give management feedback on customer preferences, competitors and market trends.

Required profile

• Diploma or degree in Sales and Marketing, Business Administration, Commerce or a related field.
• 2-5 years of sales experience, preferably in ceramic tiles, sanitary ware, home furniture, construction materials or interior finishing products.
• Proven experience in showroom sales or a customer-facing sales environment.
• Demonstrable ability to achieve sales targets.

Required skills

• Good understanding of quotations, order processing and customer follow-up.
• POS systems, CRM systems or basic sales software is an advantage.

Candidates apply by sending their CV to the company's recruitment team; interviews are held on a rolling basis until the position is filled.