Accounts Receivable Officer (Gujarati Speaking)

About the role

This position protects the company’s cash flow while enabling customers to purchase on credit with minimal friction. You will review credit applications, chase overdue invoices, negotiate repayment plans, and release orders once payments are confirmed.

Key responsibilities

• Run credit checks on new and existing customers and set or adjust credit limits based on payment behaviour and financial standing.
• Monitor the accounts receivable ageing report daily, prioritise follow‑up actions and chase outstanding balances via calls, emails and formal notices.
• Approve or hold customer orders according to credit policy and release orders promptly once payments are received or terms are agreed.
• Negotiate realistic payment plans with customers who fall behind, escalating difficult accounts to management or legal when needed.
• Develop and update credit policies, collection procedures and internal controls to keep them practical as the business evolves.
• Prepare weekly or monthly reports on receivables, collections, cash‑flow forecasts and key performance indicators such as days sales outstanding.
• Support new customer onboarding by verifying details, establishing initial credit terms and resolving billing disputes quickly.

Required profile

• Diploma in Accounting, Finance or related field.
• Minimum 3 years (36 months) experience in accounts receivable or credit control.
• Fluent in Gujarati and English.
• Strong communication and negotiation abilities.
• Detail‑oriented with good organisational skills.

Required skills