Zone Supervisor – Tupande (Mtaragon)

About the role

The Zone Supervisor will lead sales and farmer engagement for the Tupande retail zone in Mtaragon, Kenya. You will be responsible for driving sales, repayment and impact targets while supporting field agents and shop assistants with technical guidance and training.

Key responsibilities

• Achieve sales, repayment and impact targets for the assigned zone.
• Manage performance across multiple sales channels and act as the primary contact for zonal performance.
• Provide technical support and training to Shop Assistants and Field Agents through weekly meetings.
• Plan and oversee tasks for Duka Assistants and Tupande Agents.
• Oversee tree nursery operations with reporting to the Tree Advisor.
• Execute inventory ordering, data entry and merchandising activities.
• Control Duka operations and ensure compliance with standards.
• Recruit, train and manage performance of zone staff.
• Support planning and implementation of promotional programs.
• Assist customers in understanding their needs and guide them through the buying journey.

Required profile

• Proven ability to meet sales and repayment targets.
• Experience managing multiple sales channels and cross‑functional teams.
• Strong organizational skills for task planning and inventory control.
• Capability to train and mentor shop assistants, field agents and other staff.
• Leadership experience in hiring, performance management and team development.

Required skills

What we offer

• Continuous learning culture with weekly check‑ins and mentorship.
• Access to training programs and regular performance feedback.
• Bi‑annual career reviews to discuss growth aspirations.