Academic Quality Assurance Officer – Strategic Management

About the role

The Academic Quality Assurance Officer will support and enhance the quality of Zetech University’s academic programmes by ensuring compliance with internal policies and external regulatory standards. This on‑site position focuses on monitoring, evaluation and continuous improvement of teaching and learning outcomes.

Key responsibilities

• Assist in monitoring and evaluating academic programmes and courses to ensure they meet institutional quality standards.
• Support the AQA Manager in conducting regular reviews of academic processes and outcomes.
• Analyse data related to student performance, feedback and academic quality.
• Prepare documentation for accreditation processes and quality audits.
• Provide support and training to academic staff on quality‑assurance best practices.
• Maintain records of quality‑assurance activities, including meeting notes, reports and audit results.
• Organise meetings or workshops to engage academic staff in quality‑assurance discussions.

Required profile

• Bachelor’s degree in Education Management, Curriculum Development, Total Quality Management, Management Science, Operations Management or a related field; a Master’s degree is an advantage.
• At least three years of experience in teaching, academic administration or student customer service.
• Professional qualification in Quality Management and membership in a recognised professional body.
• Good understanding of the Universities Act, CUE standards, TIVETA and other relevant regulatory guidelines.
• Familiarity with curriculum development from Diploma to PhD level and competence‑based teaching approaches.