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Account Manager – Client Relations & Sales

HFM · Nairobi

Nouveau
Junior 🇬🇧 English

Description du poste

About the role

HFM is looking for a proactive Account Manager to join its Cyprus team. You will act as the main point of contact for prospective and existing clients, presenting our multi‑asset trading products and ensuring a high level of satisfaction.

Key responsibilities

  • Present HFM’s products and services to prospective clients in an informative manner.
  • Serve as the primary contact for clients, handling inquiries and providing support.
  • Guide new clients through the onboarding process and nurture long‑term relationships.
  • Maintain deep knowledge of all product features, trading platforms, and internal systems.
  • Engage with prospects, respond to queries, and keep communication ongoing.
  • Implement AML and KYC procedures and ensure compliance.
  • Enter accurate data into internal systems and stay updated on daily market conditions.
  • Continuously develop industry knowledge and perform any additional duties assigned by the line manager.

Required profile

  • Minimum 1 year of sales experience, preferably with exposure to trading or financial markets.
  • Sales‑driven attitude with the ability to work independently and meet targets.
  • Strong communication and interpersonal skills.
  • Comfortable in a fast‑paced, performance‑oriented environment.
  • Professional work ethic and high level of integrity.
  • Legal authorization to work in Cyprus.

Required skills

    What we offer

    • Attractive remuneration package.
    • Comprehensive Health & Life Insurance.
    • 22 days of annual leave, increasing to up to 30 days based on service.
    • Birthday leave, summer short Fridays, and a referral bonus program.
    • Team‑building activities and corporate events.

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    HFM

    Nairobi