Community Engagement Associate (Remote, Kenya)

About the role

FacilityOps AI builds autonomous inspection robots for data centers and critical facilities. It is growing its online community and wants someone to help reach more people and turn interest into inbound leads. The role is remote, based in Kenya, and pays $4 USD per hour on a temp-to-perm, pay-as-you-go basis.

Key responsibilities

• Publish and manage content on Medium and Substack
• Engage in relevant Reddit communities and discussions
• Manage posting and engagement across LinkedIn, X, Facebook and other social platforms
• Respond to comments and messages and build relationships with community members
• Track leads and interactions in Zoho CRM and Apollo
• Report weekly on engagement, growth and inbound leads

Required profile

• Hands-on experience with Medium, Substack, Reddit and major social platforms
• Familiarity with CRMs such as Zoho and Apollo
• Strong written English
• Able to juggle multiple tasks and work independently
• Reliable internet and a working laptop
• Nice to have: interest in technology, robotics or B2B marketing; experience growing an online community or audience

Required skills

• Medium, Substack, Reddit, LinkedIn, X, Facebook
• Zoho CRM and Apollo
• Google Workspace, Canva and scheduling tools

Applicants complete a short skills test covering software tools and CRM familiarity. The commitment is 20+ hours per week.