Croatian‑Speaking Remote Sales Development Representative

About the role

TalentWorldGroup, a multilingual contact‑center specialist, is looking for a Croatian‑speaking Sales Development Representative to work remotely for a client in the vacation‑rental sector. This pre‑sales position focuses on outbound calling, lead qualification, and passing warm leads to sales managers.

Key responsibilities

• Make outbound calls to vacation‑rental homeowners to introduce the client’s services.
• Assess interest, pre‑qualify leads based on defined criteria, and address initial questions or objections.
• Build rapport with prospects and transfer qualified leads to Sales Managers for follow‑up.
• Maintain accurate lead information in the CRM and manage call follow‑ups efficiently.
• Participate in monthly KPI reviews and performance discussions.

Required profile

• Fluent Croatian (C2 level) with strong English communication skills.
• Previous experience in cold calling, outbound sales or lead generation (preferred).
• Confidence handling objections and engaging prospects by phone.
• Goal‑oriented, self‑motivated and well‑organized.

Required skills

• Proficiency with CRM systems and lead database management.

What we offer

• Competitive hourly rate of €13 / hour plus performance‑based incentives.
• Fully remote, long‑term freelance cooperation agreement.
• Structured onboarding, ongoing support and access to additional projects.
• Career development opportunities, gamification programs and performance rewards.