Customer Service Representative
workLATAM · Customer
Job description
About the role
We are looking for a motivated Customer Service Representative to join our remote team. You will be the first point of contact for customers, helping them with inquiries, troubleshooting issues, and providing guidance on our kitchen appliance product line.
Key responsibilities
- Respond promptly and professionally to customer inquiries via calls, texts, emails, and messaging apps.
- Provide technical assistance and guidance to resolve issues with kitchen appliances.
- Develop a deep understanding of product offerings to assist customers with recommendations.
- Collaborate with colleagues, share knowledge, and participate in daily team meetings.
- Stay updated on product features, industry trends, and company policies.
Required profile
- Proven experience in customer service or a related field.
- Excellent verbal and written communication skills.
- Strong problem‑solving abilities and attention to detail.
- Ability to work effectively in a team‑oriented environment.
- Willingness to learn about kitchen appliances.
Required skills
- Technical aptitude for kitchen appliances.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Kenya.
Salary: Customer Service Representative Based on 15 job offers in KenyaSalaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
Published 1 month ago
Expires 2 weeks from now
75 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
workLATAM
Customer