Events & Banqueting Coordinator

About the role

The Events & Banqueting Coordinator will lead the planning and execution of conferences, weddings, corporate functions and private gatherings at our hotel. Acting as the main liaison between clients and internal departments, you will ensure every event meets the highest service standards and delivers memorable guest experiences.

Key responsibilities

• Manage the full event lifecycle from initial enquiry through post‑event evaluation.
• Conduct client meetings, site inspections and venue tours to capture detailed requirements.
• Prepare proposals, quotations, Banquet Event Orders and contracts.
• Coordinate logistics with kitchen, F&B, housekeeping, front office and maintenance teams.
• Develop detailed event schedules and brief all departments prior to execution.
• Oversee event set‑up, monitor service delivery and resolve operational issues on‑site.
• Maintain regular communication with clients before, during and after events to ensure satisfaction.
• Support the sales team in identifying revenue‑growth opportunities for banqueting and conference services.
• Maintain accurate documentation, reports and client records in compliance with hotel policies and health‑safety standards.

Required profile

• Bachelor’s degree or Diploma in Hospitality Management, Event Management, Business Administration or related field.
• 3–5 years of experience coordinating conferences, banquets, weddings and corporate events in a 4‑ or 5‑star hotel or luxury hospitality setting.
• Proven ability to handle multiple events simultaneously while upholding service excellence.
• Strong understanding of hotel banqueting operations and event planning processes.
• Excellent communication, organisational and stakeholder‑management abilities.

Required skills

• Proficiency in Microsoft Office Suite.
• Familiarity with hotel property‑management or dedicated event‑management software.

What we offer

• Competitive monthly salary (KES 75,000 – 90,000).
• Opportunities for professional development within a leading hospitality brand.
• Dynamic work environment with a focus on teamwork and guest satisfaction.